The service has a team of professionally trained and widely experienced psychotherapists, counsellors, a chartered clinical psychologist, chartered psychologist, and three assistant psychologists (APs). The team is used to helping people from many different backgrounds and cultures and with a wide range of personal issues.
The service also includes therapists and psychologists in training as an integral part of the team. Students may be invited to see one of these but are not compelled to do so. Trainees are under the strict supervision of the Head/Deputy Head of Counselling. Therapists and trainees provide the counselling at the service, whilst the Assistant Psychologists run the drop-in service and the cognitive-behavioural support.