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Resources for Staff


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Assesing levels of distress

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Identifying and Responding to Students in Distress Training

This programme is designed to resource frontline third level staff in identifying vulnerable students and linking them with support services when needed. The aim is to provide staff who have daily contact with students with the knowledge and skills needed to identify and respond to distressed students. This training is run twice annually. Notifications of this upcoming training will be sent in an email to staff by HR and posted on the HR website.

Further resources:

How to Deal with Distressed Students (Booklet for staff)

E-resources & helplines

Important Information

Please note, UL Éist do not:

- Provide certificates for attendance

- Extend assignment deadlines

- Give interviews for coursework

Please note: Due to staff annual leave, there will be no drop-in between Monday July 29th and Monday August 12th.

Twice weekly, summer drop-in will resume Tuesdays and Thursdays at 2pm from August 13th. Normal drop-in times will resume in September.


There is no need to make an appointment, simply call in during our drop-in hours.

During term-time

Drop In: 10a.m.-11a.m. & 2p.m.-3p.m. daily 

Please note, intake forms must be filled out no later than 10 minutes prior to the end of drop-in.

Find Us: CM073, Main Building

Contact No: 061-202327

Ger Hanley - Monday 5-7pm Email: 

IGrade Applications