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Resources for Staff


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Assesing levels of distress

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Identifying and Responding to Students in Distress Training

This programme is designed to resource frontline third level staff in identifying vulnerable students and linking them with support services when needed. The aim is to provide staff who have daily contact with students with the knowledge and skills needed to identify and respond to distressed students. This training is run twice annually. Notifications of this upcoming training will be sent in an email to staff by HR and posted on the HR website.

Further resources:

Identifying and Responding to Distressed Students (Booklet for Staff)

E-Resources Helpline Numbers



Important Information

Please note, UL Éist do not:

- Provide certificates for attendance

- Extend assignment deadlines

- Give interviews for coursework


To access the counselling service, you need to come to drop-in first. There is no need to make an appointment for drop-in, simply call in during our drop-in hours.

During term-time

Drop In: 10-11a.m. & 2-3p.m. daily 

Please note, intake forms must be filled out no later than 10 minutes prior to the end of drop-in.  You will be asked to fill in some demographic details and a baseline screening questionnaire on an Ipad. You will then meet with an Assistant Psychologist for 10-15mins. Occasionally, drop-in gets very busy. It is possible that not everyone will be seen within the drop-in hour. Should this happen, you are welcome to return at the next drop-in time.

Find Us: CM073, Main Building

Contact No: 061-202327

Ger Hanley - Monday 5-6.30pm during term time Email: 

IGrade Applications