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Counselling Service


If you are at risk / suicidal please immediately contact either the crisis liaison mental health team at the University Hospital Limerick (061 301111) or your local hospital, or your GP immediately. 

Welcome to Éist Student Counselling and Wellbeing Service.

We are a first point of contact for mental health needs. This service provides the following supports during normal working hours (9-5) throughout the working week:

  • Mental health screening and risk assessment/ management
  • Low level mental health education and wellbeing maintenance via Silvercloud
  • Brief counselling sessions 
  • Sign-posting to specialised or specific services inside and outside of UL

Access to the service begins with "drop-in" (a screening session). You do not need to make an appointment. Just turn up during drop in times. Services provided after drop-in depend upon assessed need and available resources. The service is free. We never share any information with other UL staff without your explicit consent. 

  • Daily in-person drop-in runs from Monday to Friday between 10am - 12noon in room CM 073. Final Drop-In intake form must be commenced by 11.40 to ensure Drop-In is completed by 12noon. 

During drop-in, you will spend 10-15 minutes with an Assistant Psychologist, who will explore what is going on for you. Supports offered will depend upon your needs and on resources available (e.g., Bibliotherapy, Silvercloud, brief counselling). Alternatively, you may be referred to a specialist mental health / support service inside or outside of the university. Please note that we cannot offer all students 1:1 counselling due to resource limitations. Students accessing the service outside of Europe cannot be offered online counselling for indemnity purposes. Please do approach the services within your host university for supports.

UL Éist Student Counselling and Wellbeing Service currently provides a hybrid service; remote (phone/TEAMS) and face to face. The service will be resuming a focus on face to face working from August 2022 although online sessions will remain necessary for some students given the limitations of physical space at the service.  Please read our remote appointment guidelines for further information. 

Whether or not you are attending our service, any UL student (or staff member) can avail of the Silvercloud online self-help Cognitive Behaviour Therapy (CBT) platform. It is available 24/7 and is free and anonymous to use. 

Programmes include:

  • Space for Resilience
  • Space from Covid 19
  • Space from Stress
  • Space from Alcohol
  • Space from Money Worries
  • Space for Sleep
  • Space for Positive Body Image

Additional online supports include:

Wellbeing workshops by the HSE

Resources for young people by A Lust for Life

Mental health, group, and peer support by turn2me

Eating disorder support via Bodywhys

Suicide support via HUGG or Suicide Support and Information

Coping with grief after bereavement from the HSE

Text support via 50808Text 50808 is a 24/7 Crisis Text Line where you can engage via text with a trained volunteer - text 'UL' to 50808.

Other supports include:

·         Shannondoc: 0818 123 500

·         A&E dept. at the University Hospital Limerick (UHL): 061 301 111

·         Samaritans: (Free-call) 116 123

·         AWARE: 1800 804 848

·         Pieta House: 1800 247 247

·         Rape Crisis: 1800 311 511

.         UL library Health and Wellness Resources for students

Information on child safeguarding can be found in UL Éist's Child Safeguarding Statement, here. This service-specific statement should be considered in the context of the overarching University Child Safeguarding Statement. UL Éist is part of the wider division of UL Student Affairs (ULSA). You can see further information about ULSA on:





First Seven Weeks of UL have made a short video on how to find the counselling service, which can be found here

Contact Number: 061 202327


Location: CM-073 

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Click here to provide formal feedback, commendations, or complaints about the counselling service.


Please ensure:
- You are registered with an Irish GP (general physician)

- You have an Irish mobile number

- If you are on medication, please ensure that you have sufficient refills as prescribed by your doctor

- UL Éist is not a medical service. It is a psychologically led counselling service. We do not assess or diagnose. We work with you to understand and cope with your difficulties.

Speak Out is an online anonymous reporting platform for incidents of bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour/control, stalking, assault, sexual harassment, sexual assault, and rape. The tool will help you to find relevant supports and highlight formal reporting procedures, should you wish to use them. 

It is important to remember that as the platform is completely anonymous, we have no way to identify or make contact with  you or any member of the college community. You can access the Speak Out platform Here

Please report one incident, or series of related incidents at a time; this is to ensure that we can understand the nature of your experience.

Should you wish to report an incident formally within the University please visit: Student Complaints Policy and Procedures

You can hear more about the Speak Out took project in UL here: Launch Video

We would like to thank you for Speaking Out against bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour, stalking, assault, sexual harassment, sexual assault, and rape.

We believe you, and we stand with you.

Please note, UL Éist Counselling and Wellbeing service do not:

- Provide certificates for attendance

- Extend assignment deadlines

- Give interviews for coursework

To access the UL Éist Student Counselling and Wellbeing service, you can come straight to the service at room CM 073. You do not need to email the service in advance.

Drop In: 10am to 12noon daily during semester. Final drop-in will be accepted by 11.40 in order to complete the process by 12noon.

Please see main page for drop-in times outside of semester.

Please note, intake forms must be filled out no later than 20 minutes prior to the end of drop-in.  You will be sent an intake form and then asked to fill in some demographic details and a some screening questionnaires. You will then be called by an Assistant Psychologist for a 10-15 minute screening session. 

Find Us: CM073, Main Building

Contact No: 061-202327

Ger Hanley - Monday 5-6.30pm during term time Email: 


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