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Counselling Service

Please note, there will be no Drop-In on Tuesday the 30th May as staff are attending a professional annual conference.


Important: If you are at risk / suicidal please immediately contact either the crisis liaison mental health team at the University Hospital Limerick (+ 353 61 301111), or your local hospital, or your GP immediately. 

This is a free and confidential service where we are a first point of contact for mental health needs.

The Counselling & Wellbeing service provides the following supports during normal working hours (9am-5pm):


  1. Drop-In: begins with a short mental health screening and risk assessment/ management/ guidance to available resources. During the summer months (May 22nd to September), Drop-In runs on Tuesday and Thursday between 10am - 12noon (last check-in 11:40) in room CM073
  2. Online Platforms: Mental health education and wellbeing maintenance via Silvercloud and Togetherall (further details below)
  3. Short-term counselling sessions. 9am-5pm, normal working hours.
  4. Further referral as necessary to specialised or specific services inside and outside of UL

Please note: Drop-In is a screening session. No appointment is necessary, just turn up between 10am - 11:40am. (directions on "How to find us" at the end of this page). You will meet a Psychology Assistant and asked to fill out a registration form and some questionnaires. The meeting will last about 15 minutes.

Drop-In can get busy so you may need to wait to be seen. After this, depending upon your need, you may be offered online supports, short-term counselling, or referred to a specialist service either inside or outside of UL.

Students accessing the service online who are outside of Europe cannot be offered online counselling for indemnity purposes. Please do approach the services within your host university for supports if this applies to you.

UL Student Counselling and Wellbeing Service may provide sessions via a hybrid service; remote (phone/TEAMS) and face to face. Online sessions will remain necessary for some students given the limitations of physical space at the service.  Please read our remote appointment guidelines for further information. 

We currently have two online platforms you can use whether or not you come to the service: UL students (or staff members) can avail of the following two mental health platforms regardless of attending our service. Both platforms are:

  • Free
  • Confidential
  • Available 24/7, 365 days a year. 
Online mental health supports
Silvercloud Togetherall

An online self-help Cognitive Behaviour Therapy platform.

An online peer support mental health and well-being platform.

Programmes include:

  • Space for Resilience
  • Space from Covid 19
  • Space from Stress
  • Space from Alcohol
  • Space from Money Worries
  • Space for Sleep
  • Space for Positive Body Image

Supports include:

  • 24/7 Peer to Peer Support
  • Courses, Resources, & Self Assessments
  • Signposting to Local Resources
  • 24 Hour Support from Wall Guides




Additional online supports include:

How to support a friend's mental health produced by Jigsaw

Wellbeing workshops by the HSE

Resources for young people by A Lust for Life

Eating disorder support  by Bodywhys

You can register for Bodywhys new Student Support Group for transitioning to university life at Student Support Group (aged 19+)

For those bereaved by suicide -  support is available via this link to HUGG or this link to Suicide Support and Information

Coping with grief after bereavement by the HSE

Text 50808 is a 24/7 Crisis Text Line where you can engage via text with a trained volunteer - text 'UL' to 50808. This link will tell you more about 50808

Other local supports include:

·         Shannondoc: 0818 123 500

·         A&E dept. at the University Hospital Limerick (UHL): + 353 061 301 111

·         Samaritans: (Free-call) 116 123

·         AWARE: 1800 804 848

·         Pieta House: 1800 247 247

·         Rape Crisis: 1800 311 511

.         UL library Health and Wellness Resources for students

Information on child safeguarding can be found in UL Counselling & Wellbeing Child Safeguarding Statement. This service-specific statement should be considered in the context of the overarching University Child Safeguarding Statement. UL Counselling and Wellbeing is part of the wider division of UL Student Affairs (ULSA). You can see further information about ULSA on:





First Seven Weeks of UL have made a short video on how to find the counselling service, which can be found here

Contact Number: 061 202327


Location: CM-073 

Follow our Instagram and Twitter for regular updates!

Click here to provide formal feedback, commendations, or complaints about the counselling service.


Please ensure:
- You are registered with an Irish GP (general physician)

- You have an Irish mobile number

- If you are on medication, please ensure that you have sufficient refills as prescribed by your doctor

- UL Éist is not a medical service. It is a psychologically led counselling service. We do not assess or diagnose. We work with you to understand and cope with your difficulties.

Speak Out is an online anonymous reporting platform for incidents of bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour/control, stalking, assault, sexual harassment, sexual assault, and rape. The tool will help you to find relevant supports and highlight formal reporting procedures, should you wish to use them. 

It is important to remember that as the platform is completely anonymous, we have no way to identify or make contact with  you or any member of the college community. You can access the Speak Out platform Here

Please report one incident, or series of related incidents at a time; this is to ensure that we can understand the nature of your experience.

Should you wish to report an incident formally within the University please visit: Student Complaints Policy and Procedures

You can hear more about the Speak Out took project in UL here: Launch Video

We would like to thank you for Speaking Out against bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour, stalking, assault, sexual harassment, sexual assault, and rape.

We believe you, and we stand with you.

Please note, UL Éist Counselling and Wellbeing service do not:

- Provide certificates for attendance

- Extend assignment deadlines

- Give interviews for coursework

To access the UL Éist Student Counselling and Wellbeing service, you can come straight to the service at room CM 073. You do not need to email the service in advance.

Drop In: 10am to 12noon daily during semester. Final drop-in will be accepted by 11.40 in order to complete the process by 12noon.

Please see main page for drop-in times outside of semester.

Please note, intake forms must be filled out no later than 20 minutes prior to the end of drop-in.  You will be sent an intake form and then asked to fill in some demographic details and a some screening questionnaires. You will then be called by an Assistant Psychologist for a 10-15 minute screening session. 

Find Us: CM073, Main Building

Contact No: + 353 61-202327


Ger Hanley - Monday 5-6.30pm during term time Email: 


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