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Counselling Service

‘The right service delivered by the right people in the right place at the right time’

Welcome to Éist Student Counselling and Wellbeing. This website provides information on what we do, how to access the service and also includes information on various issues that can affect students and the support services available in UL and Limerick.  Please feel free to browse our self-help leaflets located in the tabs on the left-hand side of the page. Further information about times of drop-in, and other resources are also available in the left-hand tabs. 

If you have any questions about how to book an appointment, what happens in counselling etc., please refer to our FAQ guide.

About Us

UL Éist - Student Counselling and Wellbeing Service is a free and confidential service which is available to all registered UL students. We provide a stepped-care model of service which ensures we can see as many students as possible and cater for the varying level of need. The stepped care model works by providing the least intensive, yet effective, intervention appropriate to the needs of each individual. Students can step up, down, or out of the service as needed.

A student’s relationship with UL Éist begins with the drop-in service. Here they meet an Assistant Psychologist (AP) for 15-20 minutes. Drop-in runs twice daily (10am - 11am & 2pm - 3pm) and students do not need to make an appointment prior to attending. Drop-in permits students the space to express their concerns and emotions. The APs and Clinical Psychologists then work to formulate a support plan, placing the student at the appropriate ‘step’ for their presenting issues and needs within the stepped care model.

Step 1
Students may be offered one-to-one cognitive-behavioural therapeutic (CBT) sessions with an AP giving them a space to work on coping skills and changing of thought processes. The one-to-one nature of the sessions allows for tailoring of support to the student’s individual needs. Students are offered 4 sessions of CBT after which their case is reviewed. The service also provides on-line wellbeing and mental health advice and information. 

Step 2
Students who may not be suitable for CBT or who have completed CBT sessions and are found to need further support are placed at step 2 of the model. Here students are offered up to 6 sessions of talk therapy with one of our counsellors. 

Step 3
Step 3 involves up to 6 additional sessions and a subsequent review. In some circumstances, a student may require extended talk therapy. This will be offered following review.

Step 4
Should the student require further support they may be directed to a specialist service (e.g. community mental health, rape crisis, drug and alcohol services)

The service is staffed by qualified and experienced Clinical Psychologists, Student Counsellors, Intern/Trainee Psychotherapists, and Assistant Psychologists. Together they provided an extensive array of skill, expertise, and knowledge, equipping them to work with a wide range of personal issues.

Stepped Care Model

How to Find Us

First Seven Weeks of UL have made a short video on how to find the counselling service, which can be found here

Contact Number: 061-202327


Location: CM-073 (Next to the Student Health Centre)

Follow our Facebook page , Instagram and Twitter for regular updates!


Over the Christmas break we will provide a reduced number of drop-in sessions. These will be from 2pm – 3pm only on:

Friday January 4th

Thursday January 10th

Friday January 11th

Thursday January 17th

Friday January 18th


We will return to full service (10am – 11am & 2pm – 3pm) on Monday January 21st.


There is no need to make an appointment, simply call in during our drop-in hours.


During term-time

Drop In: 10a.m.-11a.m. & 2p.m.-3p.m. daily 

Find Us: CM073, Main Building

Contact No: 061-202327

Ger Hanley - Monday 5-6pm Email: 

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