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Docuware

Docuware is an electronic document filing system. Features include: OCR, Fulltext Search, Integration with various UL information systems, Version Control, Auditing and Automatic Deletion after retention period.

Service Role for ITD/ Enterprise Solutions

  • Installation of the software on client PCs
  • Vendor management
  • Server management
  • Data management

Support calls are logged via the ITD Service Desk and assigned to Enterprise Solutions. The ‘standard’ SLA applies.