The UL staff email system allows mail to be accessed using different mail clients, such as Microsoft Outlook, Thunderbird, Apple Mail and on mobile devices whether you are at work, at home or away.
We recommend checking our spam filtering service on a regular basis to ensure that valid messages are not being flagged as SPAM. (https://marshal5.ul.ie/spamconsole)
Initial Setup
Adding a second account to your email profile
Security note: We advise that you should have a PIN set on your phone if you are going to access your work email.
Suspect Spam: The email contains spam traits and has been marked as spam. This folder may contain genuine emails which you can release via the email digest or via the web interface. Emails in this folder will be deleted in 21 days.
Explicit Spam: The email is more than likely spam. Be very careful before releasing an email from this folder. You can only release email from this folder via the web interface. Emails in this folder will be deleted in 10 days.
https://marshal5.ul.ie/spamconsole
Instructions: Blocking or allowing an email address or email domain using MailMarshall
Access your email off campus - https://webmail.ul.ie/owa/auth/logon.aspx
Access a Resource Mailbox off campus - https://webmail.ul.ie/owa/mailboxname@ul.ie
Instructions: Out of office Reply
Instructions: Add a signature
Add user to safe senders & blocked users
Instructions: MailMarshall Safe Senders & Blocked Users
How to release an email incorrectly marked as spam
MailMarshal: What is the difference between suspect spam and explicit spam
https://marshal5.ul.ie/spamconsole
From Exchange 2010 onwards you can add multiple exchange accounts to a single outlook profile.
Exchange 2010: Max 5
Exchange 2013/2016: Max 10
Folder Type: Calendar
Video Guide: Opening a resource mailbox via the web
Method 1: You can use the below format to access the resource mailbox - https://webmail.ul.ie/owa/mailboxname@ul.ie (replacing mailboxname with the resource mailbox name)
Method 2: Log in as normal with your own account | When logged in select your name in the top right | Type in the name of your mailbox | Select open
When a resource mailbox is created a corresponding manage group is created in Outlook.
Instructions: Manage Resource Mailbox
To subscribe\unsubscribe to the UL distribution lists use the following Instructions.
Instructions: Distribution Lists
Instructions: Apple Mail
Instructions: Thunderbird Configuration