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Password Management

A UL account is required to access IT services provided by UL, e.g., Email, Sulis, Microsoft Teams & OneDrive for Business. An account consists of a username and a password, and for security reasons, Multifactor Authentication (MFA) is required to access IT services from home / off-campus.

Self-Service Password Reset (SSPR) enables you to reset your UL computer account password (e.g., your UL email or Sulis password) anywhere anytime without the need to contact our Service Desk.

You will need to Activate your Account before you can access IT Services by doing the following:

  1. Register for Multifactor Authentication (MFA) & Self-Service Password Reset (SSPR)
  2. Change your initial password.

If you studied in UL in the last year:  You may still have an active student computer account. If that is the case you should use your old password If you remember it, otherwise you SSPR to reset your password. 

                               ACTIVATE YOUR ACCOUNT

                        Password SSPR Faqs
           REGISTER FOR MFA & SSPR, 
         & CHANGE INITIAL PASSWORD 
ACTIVATE YOUR ACCOUNT  FAQ'S 

                             

                       GET BACK INTO YOUR ACCOUNT

Password Reset Unlock Account SSPR FAQ's
PASSWORD RESET UNLOCK ACCOUNT MFA & SSPR FAQ'S