Your staff account is automatically provided. You will receive an email to your personal email address with your account details on your employment start date. 

For more information visit our Digital User Account Management section on the ITD website.

Note: Not all employees are assigned a staff account by default. If you require an account for your role, please discuss this with your hiring manager and HR representative during the onboarding process.

The Information Technology Division (ITD) have launched a new service called Windows Autopilot to make setting up UL-owned desktops and laptops quicker and easier.

For further information visit our Configuring a new Windows Device section on TOPdesk.

What are the benefits of Autopilot ?

  • Easy device setup: Simply power on the device, connect it to the internet, and sign in using your UL email address and password. The new service will automatically configure the device, install UL-approved software (i.e., Office 365, Microsoft Defender) and mandatory security settings (i.e., antivirus protection).
  • Flexibility: Set up your device from any location (i.e., on campus or working from home).
  • Improved service levels: You can set up your device immediately and do not need to wait for the availability of a technician.
  • Enhanced security: Your device will be up to date with the latest security settings and patches.

Please see our Password Management page for more info on this. 

UL’s OneDrive for Business is the university’s recommended option for cloud-based storage of personal work files. It provides a place for UL staff and registered students to store, edit and share their work, is compatible with most devices and interacts seamlessly with Office 365 collaboration features, such as enabling multiple users to work on Office 365 documents simultaneously.

For further information please go to https://ul.topdesk.net/ then click on IT Services for Staff then My Workstation then Email, OneDrive for Business and Office 365 Apps then Office 365 Apps then OneDrive for Business then What is OneDrive for Business.

Note: Any data stored on the C:\ drive of your PC\Laptop is not backed up by ITD.  You are responsible for the backup of any data on your local machine.

For Information on recommended hardware, please go to https://ul.topdesk.net/ then click on IT Services for Staff then My Workstation then Computers and Laptops.

See our Software for staff page for more information.