From 1 May 2013, in circumstances where all of the University of Limerick's internal procedures have been exhausted and where a complainant is still dissatisfied, a complaint may be made to either the:
The Office of the Ombudsman/Ombudsman for Children can investigate complaints* about our administrative actions/procedures as well as associated alleged delays or inaction. These Offices provide an impartial, independant and free complaints handling service.
Contact Details:
Office of the Ombudsman
6 Earlsfort Terrace
Dublin 2
T: 1830 22 30 30 (lo-call) / 01 639 5600
E: complaints@ombudsman.ie
Office of the Ombudsman for Children
Millenium House
52-56 Great Strand Street
Dublin 1
T: 1800 20 20 40 (freephone)
E: oco@oco.ie
W: www.oco.ie
* Certain categories of complaint are excluded from examination by the Ombudsman/Ombudsman for Children (as relevant) and these include where the complaint: