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What should I do to hep protect myself?

One of the best forms of defense against these types of attacks is user vigilance and awareness.

Here are some simple things you can do to help avoid a Phishing type attack:

  • Do not share your Computer Account Password with anyone
  • Be careful of emails requesting you to verify your login details. ITD will never ask you to do this over email
  • Do not click on links or attachments from senders that you do not recognise
  • Do not provide any sensitive personal information over email • Watch for email senders that use suspicious or misleading domain names
  • If you are unsure an email is legitimate DO Not Open It! Contact ITD at the earliest opportunity
  • Be wary of phone calls claiming to be from help desks especially if they request to go to a website
  • Ensure your device is running an up to date anti-virus application and your operating system is fully patched.
  • Do not register your UL address on numerous external sites, websites, forums or email distribution lists - except those for University related purposes
  • If you suspect your account has been compromised contact ITD and change your account password immediately using UL’s Self-Service Password Reset Portal (https://passwordreset.ul.ie/)