The Departmental Co-ordinator or Head of the Department requests the account for the new user by logging a call with the Service Desk. Please provide the following - Full name (incl any middle initials) | ID Number | Department | Room number | Phone number
The account will be created within three working days of the request being made given that all the required information above is given.
Please review The Regulations for Network and Email Accounts policy
VISITING LECTURERS / CONTRACTORS / EXTERNAL COMPANIES
POLICY FOR DELETING ACCOUNTS
Upon termination of your association with the University your account will be disabled. "Leaver" emails from Core sent to the Service Desk are reviewed weekly and the user account is set to be disabled in the next calendar month. If accounts are inactive for a period of 6 months, they are automatically disabled. Accounts are deleted after 400 days of inactivity.
HR will send a Core email indicating that a staff member is retiring. During the Service Desk weekly review of the Core emails that staff members account is set to never expire and they are moved into the Retiree AD unit. Retirees need AD and email access so that they can access Core in relation to their pension.
ON CAMPUS - INSTRUCTIONS
OFF CAMPUS - INSTRUCTIONS
HAVE YOU FORGOTTEN YOUR PASSWORD?