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Setting Up Voicemail & Other Options

Contact Service.Desk@ul.ie if you are having any problems following the information below.

Set Up Voicemail
Put Forwarding on your phone
Voicemail is not cutting in
Pick Up Voicemail Messages
Pick Up Voicemail Messages from another UL Phone
Pick Up Voicemail Messages from home or mobile
Change my Voicemail pin

I would like to set up my voicemail

  • Go to https://voicemail.ul.campus
  • Click on My Voice Mail.
  • THis will set-up your voicemail if you don't already have one and you are not sharing your phone with another.

Put the forwarding on your phone.

  • Press *44 and when you see Please Dial give 444#.
  • More detailed instructions are contained in the document Voice Mail Creation
  • I have tried this but I am getting a message saying I can not have voicemail as the phone is shared/voicemail set up already.
  • E-mail service.desk@ul.ie to have this sorted.

I have set up my voicemail but it is not cutting in.

  • You have not put the forwarding on your phone. Press *44444#

How do I pick up my voicemail messages?

  • From your office phone ring 449
  • Enter your password ( default is your phone extension number) followed by #
  • Your voicemail messages will be played.

How do I pick up voicemail messages from another UL phone

  • Dial 441
  • Enter your extension number followed by #
  • Enter password (default is your phone extension number) followed by #
  • To listen to your messages press 3

How do I pick up voicemail messages from home or your mobile

  • Dial 061 234200
  • Enter your extension number followed by #
  • Enter password (default is your phone extension number) followed by #
  • To listen to your messages press 3

I would like to change my voicemail pin from the default for security reasons

  • Dial 449 from your office phone
  • Enter pin followed by #
  • Press 9 for mailbox options
  • Press 3 to change pin which must be between 6 and 24 characters long 
  • Follow prompts