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Password Management

What is Self-Service Password Reset (SSPR)?

Self-Service Password Reset (SSPR) enables you to reset your UL computer account password (e.g. your UL email or Sulis password) anywhere anytime without the need to contact our Service Desk.  Self-Service Password Reset can be used when you have forgotten your password, you wish to reset/change your current password or you want to unlock your account.

SSPR is available 24 x 7, however, you have to register for both Multifactor Authentication (MFA) and SSPR before you can use this method to reset your password.  

What are the recommended password characteristics?

The UL Password Standards describes the characteristics of a valid password.

 

    SSPR FAQ's Reset Password 
          Self Service Password Reset FAQ's                                Forgot your Password?