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Make a complaint

Ideally,  allegations of breaches of the UL Code of Conduct should be made expressly to the Complaints, Discipline & Vetting Unit of the University on an official UL Complaints Form. A complainant will be asked to provide sufficient information to enable the Advocate to undertake an investigation. In particular, the information should contain the following:

  1. Identity of the student who is being complained.
    • Although a student ID number is ideal, identification can be made using simply the individual's name or other identifying information.
    • If you are unsure of the identity of the student, it may still be possible to ascertain their identity through a variety of mechanisms, but the more information you can supply the easier this will be.
  2. Brief description of the event/action in question.
    • You do not need to identify what part of the Code has been breached but the description should be sufficient to enable the Advocate to conduct a reasonable investigation.
    • You should clearly indicate time, date, location, other witnesses etc which will assist the Advocate in his investigations.
  3. Your name, address and contact number.

The investigation of a complaint can only begin once an official Complaint Form has been received.
Please submit an Internal Complaint Form if you are an employee or student of UL or an External Complaint Form if you are not an employee or student of UL. The form often allows the Advocate to obtain focussed information necessary for the investigation.
The relevant form should be downloaded from link below and returned either by post to: Complaints, Discipline & Vetting Unit, Plassey House, University of Limerick, Limerick 
or by Email to:

Once a complaint has been made, it will be assessed by the Advocate and dealt with as deemed appropriate. 
As part of the assessment process, the complainant/witness, may be called to a meeting with the UL Advocate to supply further details regarding the complaint.
Following the investigation process, should the Advocate determine that there is a case to process, and should that case go to a Disciplinary Hearing, the complainant/witness may be required to attend.
The complainant will be notified once the case is closed.

Internal Complaint Form

External Complaint Form